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Rescheduling, Cancellations, and Missed Appointments
Your session time is reserved especially for you, and we understand that unexpected things can come up. We kindly ask for at least 48 hours’ notice if you need to reschedule or cancel your appointment. Appointments changed or missed within 48 hours are billed at the full session rate, as this time is set aside just for you and cannot usually be filled on short notice. For clarity and to ensure your request is received, please email your therapist directly, as this is the only accepted method of communication for reschedule or cancellation requests.
Simar Gill Lowther, RP — simar@insightfuljourney.ca
Ngoc Long Khang Nguyen, RP (Qualifying) — khang@insightfuljourney.ca
Brooklyn Clifford, RP (Qualifying) — brooklyn@insightfuljourney.ca
Jason Holtz, RP — jason@insightfuljourney.ca
Melissa Melnychuk, RP (Qualifying) — melissa@insightfuljourney.ca
Mary Krohnert, RP (Qualifying) — mary@insightfuljourney.ca
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Book Your Therapy Session
Schedule a therapy session to talk through what’s been weighing on your mind and take a first step toward calm and clarity. No referral needed.